Domestic Cleaning Services - Frequently Asked Questions: |
Having a house cleaner could seem like a dream come true for many people, sometimes the constraints of having a carrer, or children takes up all your time and unfortunately the maintenance of a property is just too much for some people.
There are many things however, that need to be considered before making a decision, here at Pot Pourri we have put together some of the most frequestly asked questions to try and put your mind at rest before employing our services. You will find a quality house cleaning service that will keep your home sparkling clean and give you complete peace of mind. |
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Do I get the same cleaner? |
| Unless your cleaner has left the company or is on holiday you will always get the same cleaner. In the mentioned situation we will always find a suitable replacement. |
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Do you offer a guarantee? |
| We are highly proud of the level of service we offer here at Pot Pourri, we are confident that there will be no issues with any aspect of the service we offer. We do however offer you a complete guarentee as part of our services |
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How Long have you been in this business |
| Pot Pourri have been in the home cleaning industry for over 20 years, we have a vast range of experience and can deal with any home cleaning issues you may have. |
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Do you have referances: |
| Any house cleaning company that is proud of the work it does should have no problem in offering a complete list of referances to any potential client. Pot Pourri is no different, take a look at our testimonials page. |
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Do you have insurance? |
Unfortunately, many companies, and I'd guess 100% of individuals for hire do NOT carry liability insurance. Hiring a company that has insurance adds slightly to the cost, but the insurance coverage protects you and your belongings.
Pot Pourri has full liability insurance for each of our employees. |
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Can I trust the cleaners that are sent to my home? |
This is really critical. Regardless of who you hire, insist on a criminal background check.
We turn down 100's of applications each year from house cleaners because of a criminal past. If I would not trust someone in my home, I'm not going to send them to yours. |
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What happens if a cleaner is injured in my home? |
A legitimate company with employees has L&I insurance. The insurance will cover the medical bills in the event of an on the job injury.
If you have hired an unlicensed individual offering house or office cleaning services, you are potentially liable for any medical expenses or damages. |
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Whats the risk of hiring a individual to clean my home? |
This comes back to whether the company or individual carries insurance, the type of people and house cleaning company you are dealing with.
No one is happy when these things happen. This is why we run background checks, train our people thoroughly, and carry insurance. But accidents do happen on occasion. Of course we back it up. |
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What areas do you cover? |
| the major areas we cover are, South Manchester, Altrincham, Stockport, Sale and all the smaller areas inbetween. Contact us to see if your area is listed. |
